Contact Information

For all enquiries relating to medicinal product orders please contact our customer service team direct by:

Email: customerservices.uk@octapharma.com

Telephone: 0161 837 3771

Fax: 0161 837 3799

For all enquiries relating to the purchase of Octapharma products for life sciences research and the development and manufacturing of pharmaceutical and diagnostic products please contact our Industrial Business Team on:

Telephone: 0161 837 3777

Email: uk1-industrialsales@octapharma.com  

To place an out-of-hours emergency product order (fibryga®, octaplex®and octaplasLG®) please contact our dedicated service:

Telephone Number: 07740 483839

For all queries relating to our products, their use and handling (for example storage and reconstitution):

Email: medinfo.uk@octapharma.com

We regret we are unable to provide individualised medical advice and this should be sought from the treating healthcare professional

For all queries relating to a potential product defect:

Email: uk1.complaints@octapharma.com

For Adverse Event reporting in the UK:

Adverse events should be reported directly via the Yellow Card Scheme:

Email: yellowcard.mhra.gov.uk.

Adverse events should also be reported to Octapharma:

Email: drugsafety@pharsafer.com

Telephone: 01483 212 151

Pharmacovigilance Data Privacy Statement

For Adverse Event reporting in Ireland:

Adverse events should be reported directly to the HPRA via:

Email:  www.hpra.ie

Adverse events should also be reported to Octapharma:

Email: drugsafety@pharsafer.com

Telephone: +44(0)1483 212 151

Pharmacovigilance Data Privacy Statement

For all enquiries relating to data privacy and GDPR:

Email: dataprivacy.uk@octapharma.com

For all other contact details:

Octapharma Ltd

Glassworks House

32 Shudehill

Manchester

M4 1EZ

Telephone: 0161 837 3770

Office opening hours - Monday to Friday 8.30am to 5.00pm

Registered in England and Wales No. 2372699 | VAT No. GB 585 2163 30