Octapharma UK
Bank holiday delivery service
Customer Service Notice
Please be advised that our Customer Services team will have limited access to phones and emails from 08:30 on Thursday 12th June until 17:00 and on Friday 13th June.
During this period, response times may be slightly delayed. We appreciate your understanding and patience, and full service will resume on Monday 16th June at 08:30.
2025 Bank holiday schedule, delivery schedule & office opening times
Out of hours delivery service
Please be advised that an out of hours delivery service to mainland UK is available during bank holidays and weekends for deliveries of fibryga®, octaplex® and octaplasLG® only. There is a charge for this service.
The out of hours service number is 07740 483839.
Customer service contact details
Customer Services Telephone: 0161 837 3771
Customer Services Fax: 0161 837 3799
Customer Services Email: customerservices.UK@octapharma.com
Website: www.octapharma.co.uk
Out of hours delivery service Telephone: 07740 483839
Contact Customer Services 0161 837 3771 regarding deliveries to Northern Ireland, Highlands and Islands, Channel Islands, Isle of Wight and Isle of Man.