Contact Information

For all enquiries relating to product orders please contact our customer service team direct by:

Email: customerservices.uk@octapharma.com

Telephone: 0161 837 3771

Fax: 0161 837 3799


To place an out-of-hours emergency product order (Octaplex and OctaplasLG) please contact our dedicated service:

Telephone Number: 07740 483839


For all queries relating to our products, their use and handling (for example storage and reconstitution):

Email: medinfo.uk@octapharma.com

We regret we are unable to provide individualised medical advice and this should be sought from the treating healthcare professional


For all queries relating to a potential product defect:

Email: customerservices.uk@octapharma.com


For Adverse Event reporting:

Adverse events should be reported directly via the Yellow Card Scheme:

Email: yellowcard.mhra.gov.uk.

Adverse events should also be reported to Octapharma:

Email: drugsafety@pharsafer.com

Telephone: 0845 1300 522

Pharmacovigilance Data Privacy Statement


For all enquiries relating to data privacy and GDPR:

Email: dataprivacy.uk@octapharma.com


For all other contact details:

Octapharma Ltd

The Zenith Building

26 Spring Gardens

Manchester

M2 1AB

Telephone: 0161 837 3770

Office opening hours - Monday to Friday 8.30am to 5.00pm

Registered in England and Wales No. 237269 | VAT No. GB 585 2163 30