Contact Information

For all enquiries relating to product orders please contact our customer service team direct by:


Telephone: 0161 837 3771

Fax: 0161 837 3799

To place an out-of-hours emergency product order (Octaplex and OctaplasLG) please contact our dedicated service:

Telephone Number: 07740 483839

For all queries relating to our products, their use and handling (for example storage and reconstitution):


We regret we are unable to provide individualised medical advice and this should be sought from the treating healthcare professional

For all queries relating to a potential product defect:


For Adverse Event reporting:

Adverse events should be reported directly via the Yellow Card Scheme:


Adverse events should also be reported to Octapharma:


Telephone: 0845 1300 522

Pharmacovigilance Data Privacy Statement

For all enquiries relating to data privacy and GDPR:


For all other contact details:

Octapharma Ltd

The Zenith Building

26 Spring Gardens


M2 1AB

Telephone: 0161 837 3770

Office opening hours - Monday to Friday 8.30am to 5.00pm

Registered in England and Wales No. 237269 | VAT No. GB 585 2163 30