Octapharma UK

Bank holiday delivery service

2020 Bank hoilday schedule, delivery schedule & office opening times

Chrismas and New Year Holidays

Date

Office Opening Times

Delivery Next Working Day

Delivery Same Day

Notes

Wednesday 23rd December 2020

8:30am - 5:00pm

Yes

Yes

Last day for ordering standard next working day delivery on all products; orders must be received by 3:00pm.

Thursday 24th December 2020

8:30am – 4:00pm

Yes

Yes

Ambient/refrigerated products ordered by 2:00pm will be delivered Tuesday 29th December. Frozen products ordered by 2:00pm will be delivered Wednesday 30th December.

Friday 25th December 2020

Closed Bank Holiday

No*

No*

Saturday 26th December 2020

Closed Weekend

No*

No*

Sunday 27th December 2020

Closed Weekend

No*

No*

Monday 28th December 2020

Closed Bank Holiday

No*

No*

Tuesday 29th December 2020

8:30am – 5:00pm

Yes

Yes

Wednesday 30th December 2020

8:30am – 5:00pm

Yes

Yes

Last day for ordering standard next working day delivery on all products; orders must be received by 3:00pm.

Thursday 31st December 2020

8:30am – 4:00pm

Yes

Yes

Ambient/refrigerated products ordered by 2:00pm will be delivered Monday 4th January. Frozen products ordered by 2:00pm will be delivered Tuesday 5th January 2021.

Friday 1st January 2021

Closed Bank Holiday

No*

No*

Saturday 2nd January 2021

Closed Weekend

No*

No*

Sunday 3rd January 2021

Closed Weekend

No*

No*

Monday 4th January 2021

8:30am to 5:00pm

Yes

Yes

Normal service resumes.

*An out of hours delivery service is available on bank holidays and at weekends for deliveries of octaplex® and octaplasLG® - please note that there is a charge for this service.

Customer Services Telephone: 0161 837 3771

Customer Services Fax: 0161 837 3799

Customer Services Email: customerservices.UK@octapharma.com

Website: www.octapharma.co.uk


Out of hours delivery service Telephone: 07740 483839

Out of hours delivery service

Please be advised that an out of hours delivery service to mainland UK is available during bank holidays and weekends for deliveries of octaplex® and octaplasLG® only. There is a charge for this service.

The out of hours service number is 07740 483839.

Contact Customer Services 0161 837 3771 regarding deliveries to Northern Ireland, Highlands and Islands, Channel Islands, Isle of Wight and Isle of Man.